FAQ

Payment

What payment options do I have?

We only accept PayPal. You can also use a credit card through PayPal.

Shipping

Do you ship overseas?

Yes, we provide international shipping. Shipping charges will be applied and assessed at the time of purchase. We run discounts and promotions all year, so keep a lookout for special deals.

What shipping carriers do you use?

We will use USPS/ 4PX/ SF Express to ship your parcel.

Where’s my stuff?

If your item was marked as delivered but you haven’t received it, it may still be at your carrier’s local delivery center in your area. Please keep in mind that your purchase may be delivered when you are not there at the discretion of the delivery driver. We are not liable for lost or stolen items until the courier has certified delivery.

Products

Can I return my product?

We work hard to ensure that our customers love our products, but if you need to return something, we’ll be pleased to assist you. You can email [email protected] with the confirmation number and ask for a return.

Can I get my product personalized?

All of our goods are handcrafted. It is determined by the artist and the product. Look for customization choices on the product page, where all possibilities are detailed.