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Shipping & Delivery
NOTE: As a result of the worldwide spread of COVID-19, a number of airlines have ceased operations in a variety of countries and territories. Order delays may also arise as a result of slower logistics and additional customs security inspections. Due to these conditions, please allow for more transit time than the ETA specified in our shipping policy. (About 3-7 days)
We provide international express shipping. The delivery time for an order is broken into two parts: Time to process + time to ship
- Time to Process: Orders will be handled within 1-2 working days. On weekends, we do not ship.
- Shipping time: 7-12 working days in the United States, 7-15 working days in Europe, and 7-20 working days in other countries.
Shipping Costs: Express costs are the same all around the world. It is $5.95 USD.
To ensure prompt delivery, we will use USPS, 4PX, or SF Express.
The consumer will be alerted through email or text message whether their order has been sent.
Every order comes with a tracking number. Your tracking number and links will be included in your order dispatch email. If you want them shipped with insurance or via other carriers, please email us at [email protected] before purchase. We will supply you with a quotation.
We are unable to cancel an order that has already been dispatched.
Third-party couriers are used to delivering orders. If you purchase from us, you acknowledge that there is a possibility that your shipment will be misplaced. Refunds are only available for orders that have proof of non-delivery.
We use third-party tracking services to track orders, and if the website states your purchase was delivered, we trust it. We will only give a refund if the state, city, or zip code on your tracking number does not match the information on your mailing label. Without a single exception.